Starting Monday, March 16, Westside closed all facilities in response to the COVID-19 coronavirus pandemic.
Westside's top priority has always been the health and wellness of its members and guests. This closure complies with a Public Health mandate issued in response to COVID-19 and public recreation facilities, and helps to limit the spread in our communities. We will remain closed until we receive an official advisory stating it is safe to reopen.
Full closure requires that:
- All Westside facilities are closed to the public
- All programs, including registered and drop-in classes, are cancelled
- All events, including birthday parties or group bookings, are cancelled
- Facility rentals of any kind are cancelled
- All tenants, including ReFuel Energy Bar, Heartland Agency, and Cascadia Therapeutics, are closed as well
- Westside managers and operational staff remain onsite to oversee building systems, safety and security
Memberships, Monthly Passes, Programs, Rentals
Westside members and monthly passholders, please be advised that effective the closure date your Westside membership or pass will be put on hold. Days remaining on your membership or pass will be reactivated once we reopen. No payments will be processed during this time. You can expect communication via the email we have on file for you, providing details around the closure, payments, and what will happen as we move forward. If you have questions, please email us at email@example.com. We will try to get back to you as quickly as we can.
Spring and Summer 2020 program registration scheduled to open to the public on Monday, March 16 will be delayed until further notice.
Program registrants will be provided with account credit for any programs or classes cancelled. You can expect communication via the email we have on file for you, providing details around your registered program. Questions can be directed to firstname.lastname@example.org.
Rental contract customers, you will receive account credit for rentals cancelled during the closure. You can expect communication via the email we have on file for you, providing details around your Westside rental contract. Questions can be directed to email@example.com.
Westside depends on the hard work, talent and commitment of its staff. We will be working with our employees in the coming days to determine the best solutions for everyone due to this unprecedented situation.
We encourage you to visit www.alberta.ca/COVID19 for more information on the COVID-19 coronavirus and actions being taken to protect the health of Albertans.
Thank you for your cooperation and understanding. We send our best wishes for your and your family’s health and wellness at this time. Take care, and we look forward to communicating again with you soon.