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Online Reservation/Program Cancellation

Online Reservation/Program Cancellation

Posted on: Thursday, July 22, 2021 - 16:58

You can cancel your reservation or program registration online. Follow these step-by-step instructions:

Tip! If using a mobile device, it helps to use the landscape view so you can see all the tabs.

  • Log into your MyWestside account
  • Select the client you would like to withdraw
  • Navigate to the My Profile page and the Schedules section
  • Switch your Schedule to List View, locate your reservation/program and select the Actions link
  • From the list of Actions, select Withdraw

If you are withdrawing from a registered program for which you have paid:

  • In the Withdrawal Details window, you will see the Refund Amount detailing fees paid and any applicable withdrawal fees
  • In the Refund Method section, select from Account Credit or Same as Payment Method
  • Select the Withdraw button to complete the withdrawal
  • On the Withdrawal confirmation page, select to print or email a copy of the Withdrawal Confirmation document


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