You are here
Welcome Back to Westside!
We’ve made some important changes so you’ll feel safe and secure when you visit.
Opening Thoughtfully, Safely
Your safety is our priority. Westside will open its facilities and programs in stages over the coming weeks.
At this time, Westside is open to reactivated annual and monthly pass holders only. Reservations ar no longer required. Face masks are required while entering and exiting, and in common areas during your visit; face masks are not required while participating in physical activity.
- Workouts in the Fitness Centre
- Adult Group Exercise Classes
- Running Track
- Youth Workouts
- Gym time for Badminton, Basketball, Pickleball
- Open Swimming with access to Main Pool, Tot Pool, Waterslide, Lazy River, Hot Tub
- Steam Rooms
- Lane Swimming
- Aquatic Fitness Classes
- Private/semi-private swim lessons can be booked online
- Leisure Ice Arena
- Hockey Arena Ice Rentals
- Child Minding
- Change Rooms, Showers
- Personal Training
- Public drop-in activities
- Food services
Hours of Service
Certain facilities have specific hours of operation. Please visit Facility Access Schedules for more information.
5:30 AM–9:30 PM
7:00 AM–8:00 PM
Reactivating your Pass
You can choose to reactivate your annual pass/membership, depending on your comfort level and which Westside facilities or programs are offered. Westside will only reactivate all passes when we are fully open and operational, expected in Fall 2021.
Click here to Reactivate & Sign the New Waiver.
You will receive an email confirming your pass has been successfully reactivated. Please allow up to 72 hours for Westside staff to process your request.
After Reactivation, Plan Your Visit
You must have reactivated your membership/pass and received an email confirmation that you are ready to visit.
Please note that Westside is reopening in phases while working to provide the safest and healthiest environment for our guests. Some areas and equipment may not be available at this time.
While you visit, face masks are required in common areas - entry/exit, hallways, change rooms, washrooms, on the pool deck. Face masks are not required during physical activity. Please ensure you are maintaining a respectful distance between yourself and others. We’re making sure to space our equipment and class participants appropriately.
If you require assistance, a Westside staff member would be happy to help you.
Important Information for Your Visit
Health screening prior to your arrival is encouraged. Use Westside's Mobile Tool to see if it's safe for you to visit.
Face masks are required in common areas - entry/exit, hallways, change rooms, washrooms, on the pool deck. Face masks are not required during participation in physical activity.
Please follow directional signage and one-way traffic patterns.
Working Together for a Successful Relaunch
If you answer “yes” to any of these questions, please do not visit Westside:
- Do you or anyone in your household have signs of illness, including a fever, cough, shortness of breath, sore throat or runny nose?
- Have you or anyone in your household had contact with a person suspected or diagnosed with COVID-19?
Protect yourself! Sanitize equipment BEFORE and AFTER use with the wipes provided. Fitness staff will also disinfect equipment regularly.
To ensure we’re as clean and healthy as we can be, Westside uses:
- Industrial disinfecting machines
- Gold standard disinfecting products
- Focused cleaning strategies, particularly in high-touch areas
- Plexiglass barriers at Customer Service
What’s Not Available Yet:
- Public drop-in times
- Any equipment or spaces that cannot be adequately sanitized
- Food services
We’ll be updating our website as new information becomes available. Be sure to check back regularly.
We are Here to Help
We are so excited to welcome you back! All our staff have been trained in the new procedures and protocols to protect community health. It’s a new world for all us, and we are happy to help you with any questions or concerns you may have.
The best way to reach us is by email at email@example.com.